The Best Friend playbook cover — a six-page customer persona worksheet
instant download
PLAYBOOK NO. 5
PERSONA

The Best Friend

You could buy your best friend the perfect present without asking. This six-page playbook helps you know your customer that well.

A4 PRINTABLE PDF
6 PAGES
PRINT OR TYPE IN
Buy on Etsy — £9.99
specifics travel, generalities don’t
“You don’t ask your best friend what they want for their birthday. You just know.”

What's inside — all six pages.

Worksheets you actually fill in, not theory you skim. Five minutes of honest numbers usually pays for the playbook several hundred times over.

Cover page
COVER
Part one — the idea
THE IDEA
Part two — your numbers worksheet
THE PROFILE
Part three — the audit
THE MAP
Part four — the fixes
MESSAGE MATCH
Part five — the 30-day tracker
KEEP SCORE

By the last page you will have:

1
A profile of a real favourite customer — not an invented avatar
2
A map of where they actually spend their attention
3
Your headline rewritten in words a real customer said
4
The 30-day friendship check that collects free copywriting weekly

Available in 10 industry editions

The same playbook pre-filled with your trade's examples, benchmarks and repeat cycles — salons, coaching, photography, real estate, wellness, fitness, cleaning, pet businesses, makers and cafés.

Part of the series

Starts free with No. 1 — the Ideal Buyer Blueprint. Collect all six, or grab the Master Bundle (No. 2–6) for £32.

Describe them, not yourself.

Buy on Etsy — £9.99